Swimming triathlon sessions Terms and Conditions
These are the Terms and Conditions on which AEES COACHING Ltd (“we”, “us”, “our”) provides triathlon sessions in schools to you, the customer (“you”, “your”). By booking sessions with us, you agree to these Terms and Conditions. Please read them carefully.
1. About Us
AEES COACHING Ltd is a company registered in England and Wales, company number 14725480.
Registered: 6c The rampart Haddenham, CB6 3ST
Website: www.todaytriathlonclub.co.uk
Contact: todaytriathlonclub@gmail.com
2. Registration & Contact Details
Before making a booking, you must register by filling out our online form or by phone/email. You must provide accurate details, including:
Your name and contact information
The student’s name, age, and medical conditions
A valid email address (for booking and invoices)
You are responsible for keeping your contact details updated.
3. Lesson Types
We offer:
Weekly sessions – Term-time only sessions either Tuesdays 6.15-7.15pm or Thursdays 5-6pm booked per term.
4. Bookings & Contract
A booking is only confirmed when:
We receive your payment (or a payment on account agreed by us), and
You receive a confirmation email from us.
Your booking is a contract for the period confirmed.
5. Payment
You must pay for sessions in accordance with the following terms. We accept credit/Debit BACS transfers. We do not accept cash or cheques.
Weekly sessions
Payment is due in full at the time of booking, we do not accept part payments
Late Payments
AEES COACHING Ltd reserves the right to suspend or cancel sessions if payment is late.
Persistent Non-Payment
Accounts overdue by 30 days may be referred to a collection agency or pursued through small claims.
Any reasonable collection costs will be added to your balance.
Future bookings may be cancelled if your account remains unpaid.
Disputed Charges
Notify us of any disputed charge within seven days of the invoice date.
If an error is found, we will correct or credit the amount.
6. Prices
Session prices are as listed on booking form at time of booking and can vary depending on term length. Prices may increase at renewal. VAT is included where applicable.
7. Lesson Attendance & Cancellations
Sessions start at the scheduled time; missed time cannot normally be made up.
If you cancel your booking, refunds are at our discretion and may be reduced to cover costs.
Session Cancellations by AEES COACHING Ltd – Pool issues or Coach Issues
In the event that a Session is cancelled due to facility issues, or coach illness, AEES COACHING LTd will always offer a credit/refund.
Refunds will only be offered in exceptional circumstances (please see on booking form) .
We will notify you as soon as possible and, where appropriate, may provide a substitute coach to minimise disruption to your child’s triathlon sessions.
AEES COACHING Ltd may cancel or rearrange sessions for other operational reasons. Where this occurs, we will make reasonable efforts to provide alternatives.
8. Missed Session
Missed sessions are non-refundable unless due to serious illness or bereavement, at our discretion.
9. Illness & Fitness to take part
Students must not attend sessions if they have a contagious illness or Diarrhea within 48 hours of a session.
Medical conditions must be declared at registration and updated as needed.
AEES COACHING Ltd may refuse participation if the coach senses/made aware of injury prior to the start of session.
10. Behaviour & Safety
AEES COACHING Ltd reserves the right to remove any student or parent whose behaviour disrupts sessions or endangers others. Refunds will not be given in this case.
11. Supervision of Children
All our sessions are supervised by at least 2 british triathlon coaches/SBRL.
Parents/guardians must supervise children outside the pool.
Parents must stay on-site during lessons for children.
Siblings and other children must be supervised at all times.
12. Safeguarding & Photography
Photography and filming is strictly prohibited unless consent/ agreed with by AEES COACHING Ltd.
Sometimes AEES COACHING Ltd may use a photography/video device provided by the company for feedback sessions/ club promotion. Details will be provided in advance and we will seek further parental permission prior to doing so.
13. Pool Rules
The swimming pool we use operates under its own rules and regulations, which are displayed in the venue.
You and your child are required to follow these rules at all times.
Failure to follow pool rules may result in removal from the session or termination of session/s.
14. Refund policy
We understand that occasionally plans may change, and your child may need or wish to withdraw from the club. In the first half term, we are able to refund 50% of the cost for the remaining sessions for the rest of the term. We are unfortunately unable to offer any refunds after half term. Refunds after half term will only be considered in exceptional circumstances, and are at the discretion of AEES COACHING Ltd. (today triathlon club).
15. Liability
AEES COACHING Ltd is not responsible for loss or damage to property at sessions venues.
Nothing in these Terms limits our liability for death, injury, or fraud caused by our negligence.
16. Other Important Terms
AEES COACHING Ltd may transfer its rights under this contract but will notify you if we do.
If a court finds any term unlawful, the rest remain in force.
If we delay enforcing these Terms, we can still enforce them later.
These Terms are governed by English law and disputes will be handled in the courts of England and Wales.
By booking sessions, you confirm that you have read, understood, and agreed to these Terms and Conditions.